Business Net Phone Plans
Includes all local and national calls
Include all local and national calls Plus calls to mobile
Include all local, national and mobile calls Plus 1300 and 25 international destinations
| (small business: per handset, per month) | Standard $24.95 | Max $39.95 | Complete $49.95 |
| Local, National Calls | Included | Included | Included |
| Mobile Calls | 30c per call | Included | Included |
| International Calls | 25 Countries/Destinations^ 20c for 15 minutes click for full list | 25 Countries/Destinations^ 20c for 15 minutes click for full list | Top 20 Destinations^^ Included click for full list |
| Vonex to Vonex Calls | Included | Included | Included |
| 13/1300 Calls | 25c per call | 25c per call | Included |
| Hosted iPBX | Included | Included | Included |
| Voicemail to Email | Included | Included | Included |
| SIGN UP NOW | SIGN UP NOW | SIGN UP NOW | |
| Vonex handsets required | Critical Information Summary | Critical Information Summary | Critical Information Summary |
Hosted iPBX
These plans include your own Hosted iPBX with powerful features to make your small business far more efficient. Check out our Hosted iPBX Features.
Contact Vonex for a full list of approved handsets to connect to the Vonex IP Voice service. A $39 connection fee per handset applies to all services not on a 24 month agreement.
^25 Countries/Destinations include Argentina*, Germany*, Israel*, Norway*, Switzerland*, Canada, Greece*, Italy*, Russia*, Taiwan*, China, Hong Kong, South Korea*, Singapore, Thailand, Denmark*, India, Malaysia*, Spain*, United Kingdom*, France*, Ireland*, New Zealand*, Sweden*, United States (*calls to mobile are not included).
^^Top 20 Destinations include Canada, China, China mobile, Denmark, France, Germany, Greece, Hong Kong mobile, Ireland, Israel, Italy, Malaysia, New Zealand, Singapore, Singapore mobile, Spain, Sweden, Taiwan, United Kingdom, United States.
Business Landline Plans
| Business SME $33/$35 | |||
| Local Calls | $0.11 per call | ||
| National Calls | $0.08 per min | ||
| Fixed to Mobile | $0.19 per min | ||
| International Calls | $0.10 per min (Top International Destinations $0.02 connection fee) | ||
| Calls to 13/1300 numbers | $0.38 per call | ||
| Business Telephone Line | Monthly access $33 (24 Mths) $35 (12 Months) | ||
You can also bring your ISDN service over to this plan
| Business ISDN (non capped) 12/24 months | |||
| ISDN2 | $70/$66 | ||
| ISDN10 | $285/$300 | ||
| ISDN20 | $600/$570 | ||
| ISDN30 | $900/$855 | ||
| Direct In Dial (per 100) | $64.83 per 100 numbers | ||
Click here for Critical Information Summary
| Business CAP BIZ pstn | ||||||
| Term | Biz Basic | Biz Local | Biz National | Biz Complete | ||
| 24 Months | $34.95 | $44.95 | $55.95 | $89.95 | ||
| 12 Months | $39.95 | $49.95 | $64.95 | $94.95 | ||
| 0 Months | $39.95 | $54.95 | $69.95 | $99.95 | ||
| Standard Call Rates Inclusions | ||||||
| Line Rental | included | Included | Included | Included | ||
| Local Calls | $0.14 call | included | included | Included | ||
| National Calls | $0.14 per min | $0.14 per min | included | Included | ||
| Fixed to Mobile | $0.19 per min | $0.38 per min | $0.38 per min | included | ||
| Calls to 13/1300 numbers | $0.48 per call | $0.44 per call | $0.44 per call | included | ||
Critrical Information Summary, click here
Business Internet Plans
Our Unlimited NBN Plans suit any business.
NBN is the core Network which Service Providers connect their network to. The NBN do not have any involvement in the quality of the service though, this is all controlled by the Service Provider. Each Service Provider makes their own choices regarding how congested they allow their network to be which directly affects the performance for end users. The more people sharing the network (contention), the slower the speeds are for you. One NBN provider may run higher contention than another, they will not all be the same just because they all use the NBN backbone.
For this reason Vonex is pleased to offer you the choice, 4 speeds, no data limits and 3 options so you can choose the quality of your internet for yourself.
Lite – This is for the budget conscious customer. It’s the cheapest but will be the most affected during busy times.
Standard – An upgraded service providing a more consistent experience and better speeds during peak times.
Premium – This is a our flag ship product where quality internet is the priority, which means faster speeds all the time.
| NBN UNLIMITED | LITE | STANDARD | PREMIUM |
| NBN 12/1 MBPS | $70 | $80 | $90 |
| NBN 25/5 MBPS | $75 | $85 | $95 |
| NBN 50/20 MBPS | $80 | $95 | $105 |
| NBN 100/40 MBPS | $90 | $100 | $110 |
Critical Information Summary for NBN Unlimited plans Click Here . This provides all details and any additional costs.
$40 with 50gb
$50 with 100gb
$60 with 250gb
$70 with 500gb
| Max Speed* | Monthly Allowance | Monthly Access Fee | |
| 20000/1000kbps | 50Gb^ | $40 Zone1 Bundled (equivalent to 1Gb for $0.80) | $60 Unbundled and Zone 1/2/3 (1Gb equiv.$1.20) |
| 20000/1000kbps | 100Gb | $50 Zone1 Bundled (equivalent to 1Gb for $0.50) | $70 Unbundled and Zone 1/2/3 (1Gb equiv.$0.70) |
| 20000/1000kbps | 250Gb | $60 Zone1 Bundled (equivalent to 1Gb for $0.24) | $80 Unbundled and Zone 1/2/3 (1Gb equiv.$0.32) |
| 20000/1000kbps | 500Gb | $70 Zone1 Bundled (equivalent to 1Gb for $0.14) | $90 Unbundled and Zone 1/2/3 (1Gb equiv.$0.18) |
| General Fees & Charges | |
| Relocation Fee | $90 |
| Plan Change | $33 |
| Speed Change | $55 |
| Static IP Address | $5 per month |
^When data usage is exceeded no additional charges occur, your service speed is reduced. This can be restored by calling customer service to adjust your plan requirements.
Click here for Critical Information Summary of our 50- 500Gb plans, minimum term of 12 or 24 months. Total minimum charges are...
The Minimum about monthly amount payable for Bundled Zone 1 plans are $40 on the 50Gb plan, $50 on the 100Gb plan, $60on the 250Gb plan, $70 on the 500Gb plan. For the Unbundled Zone 1/2/3 Plans $60 on the 50Gb plan, $70 on the 100Gb plan, $80 on the 250Gb plan, $90 on the 500Gb plan • The minimum costs over 12 month (24 month) contract Bundled are $40($960) on the 50Gb plan, $600($1200) on the 100Gb plan, $720($1440) on the 250Gb plan, $840($1680) on the 500Gb plan, for the Unbundled plans $720 ($1440) on the 50Gb plan, $840 ($1680) on the 100Gb plan, $960 ($1920) on the 250Gb plan, $1080 ($2160) on the 500Gb plan. • No excess data fees apply to any plan. • Shaping limit is fixed and service is slowed to 128Kbps when exceeded. • Early termination fee is equal to the remaining months x the monthly plan fee • For full details please visit www.vonex.com.au. • Static IP address available at a charge of $5 per month.
**Unlimited plan must be on 24 month contract. Total Minimum Charges are...
$50 Plan. The minimum monthly amount payable is $50 per month, the minimum total payment over 24 months is $1200. $60 Plan. The minimum monthly amount payable is $60 per month, the minimum total payment over 24 months is $1440. $80 Plan. The minimum monthly amount payable is $80 per month, the minimum total payment over 24 months is $1920.
Click here to download the Critical Information Summary for the full details of the ADSL Unlimited plan
4G Mobile Plans to suit any business
| ✓ Network coverage with 4G LTE |
| ✓ Huge data allowances |
| ✓ Auto top up data at just $30Gb (charged per Mb) |
| ✓ Unlimited calls to 1800 on all plans |
| ✓ Unlimited SMS on all plans |
$45 Standard 4G Plan
$55 Super 4G Plan
$65 Max 4G Plan
| Plan | Standard $45 | Super $55 | Max $65 |
| Min Total Cost | $540 | $660 | $780 |
| Standard Calls/SMS/MMS* | Unlimited | Unlimited | Unlimited |
| Data | 3GB | 6Gb | 9Gb |
| Calls to 1300/1800 | Unlimited | Unlimited | Unlimited |
These are BYO handset only. Critical Information Summary Click Here
4G coverage map click here
*The monthly plan can be used to make National Standard calls to fixed and mobile, including SMS, MMS, voicemail retrieval, 1800,
13xx calls.The included value can’t be used for making calls to international numbers, usage when travelling overseas, calls, MMS or SMS to
premium numbers (e.g. 19xx numbers) and all satellite numbers, calls to 1234, 12455 and 12456 numbers or content charges (including third party charges).
The service utilises part of Telstra’s 4G, 3G and 2G networks (4G=1800MHZ/700MHZ plus 260MHz in selected areas, 3G= 850MHz plus 2100MHz in selected areas, 2G=900MHz until Telstra closes this network on Dec. 1st 2016). The coverage may be different than a service connected directly
to the carrier. Vonex Telecom offers customers one month to check that coverage is adequate and may cancel their contract without penalty
during that time.
1300/1800 services to help your customers keep in touch
Vonex inbound solutions provide either 1300 or freecall 1800 numbers for your customers to call you from anywhere in Australia. With no set up fees and the ability to create area based routing to multiple answering points, this is a perfect solution for the Tradesman answering on his mobile to the Corporate customer with offices across the country.
| 13/1300 Call Charges | |||
| Call Type | Charge Type | No Contract | 24 Month Contract |
| Local (1300) Free for the first 15 minutes then |
per min | $0.08 | $0.06 |
| National | per min | $0.12 | $0.08 |
| Mobile to Fixed | per min | $0.16 | $0.12 |
| Fixed to Mobile | per min | $0.34 | $0.29 |
| Mobile to Mobile | per min | $0.34 | $0.32 |
| Monthly inbound service fee | per month | $16.00 | $13.00 |
| Minimum Charge over contract | N/A | $312.00 | |
| 1800 Call Charges | |||
| Call Type | Charge Type | No Contract | 24 Month Contract |
| Local | per min | $0.08 | $0.07 |
| National | per min | $0.12 | $0.10 |
| Mobile to Fixed | per min | $0.18 | $0.16 |
| Fixed to Mobile | per min | $0.40 | $0.38 |
| Mobile to Mobile | per min | $0.40 | $0.38 |
| Monthly inbound service fee | per month | $16.00 | $13.00 |
| Min. Charge over Contract | N/A | $312.00 | |
| Other Charges | |
| Connection of new 1300/1800 service | $0.00 per Service |
| Porting of existing 1800/13/1300 Service to vonex | $0.00 per Service |
| Government Levy – 13 services only | $981.03 per Month |
| Number Reservation Charge | $16.50 for 30 days |
| Simple Moves and Changes | $22.00 per change |
Click Here for Critical Information Summary
General Notes:
- All prices include 10% GST.
- Minimum charge of $0.08 per call applies to all 1800 calls on no contract plans and $0.07 on 24 month contract.
- Rates shown are per minute unless otherwise stated and are charged per second.
- Rates apply 24 hours a day, 7 days a week.
- For all services that have a contract added an early termination fee of $250.00 applies on a pro rata basis.
- Definition of simple moves and changes: Add, delete or change an answering point, Change a call collection area for an answering point. Change call overflow, Change call Splaying, Change time and day settings.
- Other changes only apply to services that have been ported to the vonex network.